Refund and Cancellation Policy

Last updated: January 25, 2025

Refund Policy

At Storybot Media, we strive to deliver the best quality services to our clients. However, we understand that there may be situations where a refund is required. Below is our refund policy:

• Full Refund: If the project has not started and you decide to cancel within 7 days of payment, you will be eligible for a full refund.
• Partial Refund: If work has commenced but is not completed, a partial refund may be issued based on the scope of work completed.
• No Refund: Once the project is completed and delivered, no refunds will be issued.

Refunds will be processed within 7-10 business days after approval.

Cancellation Policy

If you wish to cancel a project or subscription, please notify us as soon as possible by contacting us via email at ganesh@storybotmedia.com. Below are the terms for cancellations:

• Cancellations made before the project begins will be processed immediately without any charges.
• Cancellations after work has started will be subject to charges for the work completed up to the cancellation date.
• Subscription cancellations must be made at least 7 days before the next billing cycle to avoid charges for the upcoming cycle.

How to Request a Refund or Cancellation

To request a refund or cancel a service, please contact us at:

• Email: ganesh@storybotmedia.com
• Address: Office No. 3, third floor, Balewadi Plaza, Balewadi, Pune, 411045

Disputes

In case of any disputes regarding refunds or cancellations, we encourage open communication and will work with you to resolve the issue amicably. If a resolution cannot be reached, the dispute may be subject to arbitration as per applicable laws.

Contact Us

If you have any questions about this policy, feel free to reach out:

• Email: ganesh@storybotmedia.com
• Address: SNO.5 WAKAD GAOTHAN NEAR MAZIT PUNE Sangavi Pune City Pune Maharashtra 411027